Mentorship and Leadership: Developing the Next Generation of Auto Executives
Over my more than 35 years in the automotive industry, I have had the privilege of working alongside countless talented professionals. From my early days managing private dealerships to overseeing 22 franchises as Market President at AutoNation, I have seen firsthand the impact that strong leadership and mentorship can have on an organization. Developing the […]
The Role of Customer Experience in Automotive Success
Throughout my more than 35 years in the automotive industry, I have learned that no matter how advanced your operations, how competitive your pricing, or how strong your leadership, the success of a dealership ultimately comes down to one thing: the customer experience. I have had the privilege of managing private dealerships, serving as a […]